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Used correctly, Web 2.0 technologies and open innovation will drive customer engagement. How? What impact could this have on your existing business processes? And if you are truly innovative, can you charge more?
Edward de Bono, a physician, author, inventor and consultant said: "There is no doubt that creativity is the most important resource of all." The business world knows this, but managing creativity and directing...
Innovation is the driving force behind all of mankind’s greatest achievements. In business it can create new categories, revolutionise business models, and make old ones obsolete. Or, umm, not. One thing is for certain, today we compete on service, price or innovation and the expectations and metrics around each are tighter than ever. All interviews filmed at Frost & Sullivans's flagship client event GIL Global. For more information visit www.frost.com Includes: Mitchell Baker, Chairperson, Mozilla Foundation & Mozilla Corporation Judy Estrin, CEO, JLabs David Frigstad, Chairman, Frost & Sullivan Robert LoCascio, CEO, LivePerson Roy Rosin, VP Innovation, Intuit
Adam Burns, Senior Editor, MeetTheBoss TV
Adam Burns is editor-in-chief for MeetTheBoss TV, and a business journalist with over 15 years experience. Adam has interviewed a diverse collection of business and thought leaders, including Herbert Hainer, CEO of sportswear colossus Adidas, Vinton Cerf, vice president of Google and ‘father’ of the Internet, Stephan Winkelmann, super-stylish CEO of Lamborghini, and Tony Hsieh, customer service guru and CEO of US retail rocket, Zappos.com. He has spoken on leadership and innovation at several major conferences, for organizations as diverse as CA and Frost & Sullivan, and is Master of Ceremonies for global digital media conference, iStrategy. From November 1999 to October 2000, Adam was marketing director for ‘The Red Line’, an online sportsbook and casino. ‘Asian Gamble’ from The Red Line was awarded ‘best casino launch 2000’ by online casino review Winner Online. Asian Gamble is not there anymore, but Adam swears this is true. His writing has appeared in many UK titles, including Empire, FHM and Men’s Health. He started his career as a comic-strip artist, but that never really worked out. Although it has given him a lot to draw on.
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Kevin Roberts, CEO, Saatchi & Saatchi
Frank Williams, Founder and Owner, Williams F1