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Does your organizational structure facilitate the flow of customer information and communication to respond quickly to customer needs?

How To Achieve Customer Intimacy in a Digital Age

June 9, 2015 10:00 am GMT

Your early engagement with a client is critical. It sets the tone for the future relationship, and yet too often initial interactions, such as loan applications and opening new accounts, involve complex manual processes that can be costly, slow, and error-prone.

Register below for this free, virtual roundtable to join five other business leaders and decision makers to discuss how to simplify information intensive processes, reduce operating costs and transform the way you engage with your customers.

Discussion Points

  • Discuss how to simplify information intensive processes to drive better customer experience
  • How to deliver agility for customer centric processes
  • What is necessary to improve how to engage with customers
  • Discuss the opportunities in developing a seamless multi-channel interaction
Moderator
Adam Burns
Editor-in-chief and Presenter at MeetTheBoss TV
Industry Expert
Darren Collins
‎Global Director, Financial Services & Insurance