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Does your organization have a dedicated Digital Delivery team or person responsible for the strategy of rolling out new consumer facing services?

Using Identity and Access Management to support digital channels

July 21, 2015 10:00 am GMT

With a growing number of digital channels and interactions, the relationship between organisations and their customers – all the way from prospect to consumer – is hinged around identity. Identity helps to create an integrated and consistent experience across physical and digital channels. But as the omnichannel environment grows ever more complex, how do you get the identity management piece right so that it improves the customer experience, enhances security, and unlocks greater insight into consumer behaviours and provides a single view of the customer? Join this roundtable to find out.

Discussion Points

  • Discover how Identity and Access Management can improve productivity across employees, partners and customers by managing access to key resources
  • Understand how single sign-on can transform your omnichannel environment, transforming the customer experience and delivering greater insights
  • Learn how IAM can help enable new products and services to be extended to your user population, easily and securely
  • Discuss identity management challenges, opportunities and best practices with your peers across different verticals
Moderator
Ben Thompson
Editor and Presenter at MeetTheBoss TV
Industry Expert
Stuart Wilson
CEO