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Interview
Technology
Taking Customer Care to the Next Level
10m

Taking Customer Care to the Next Level

Contact centre outsourcing is far from breaking news for the business arena, but the way it’s being leveraged in our ever-shifting digital worlds certainly is – especially when it comes to our love for all things mobile. MeetTheBoss TV’s Nick Pryke spoke with Ralph Barletta, EVP and Co-Founder of leading contact centre outsourcing specialists Knoah, to find out more…